Microsoft Dynamics CRM 3.0

Microsoft Dynamics CRM 3.0 was released at the end of 2005 and has many enhancements over earlier versions.

Some of the enhancements in Microsoft CRM 3.0 include:

• Native Outlook experience for Sales, Service and Marketing
• New marketing campaign capability
• Service Scheduler to effectively schedule and dispatch services
• Enhanced reporting using Microsoft SQL Server Reporting Services

Extensive product information is available at Microsoft's CRM 3.0 Web Site. The following datasheets provide useful overviews.

        Microsoft CRM 3.0 Professional datasheet 2,325KB
        Microsoft CRM 3.0 Small Business datasheet 1,082KB

On-Line Demonstration

An on-line demonstration is available at http://mscrm.demoservers.com (registration required).

Pricing

Microsoft CRM 3.0 is available in Professional and Small Business Editions. Both editions offer the same functionality and include all the CRM modules (Sales, Service, Marketing and Service Scheduling). Refer to pricing for details.