Small business computer support services

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• pre-paid hours 2008.pdf
• internet packages 2008.pdf

Whether you have three computers or ten, we will take care of your IT needs so that you can concentrate on running your business.

With our small business computer support services, you will never need to worry again about your server going down, a virus attacking your files, backup problems or your email not working. We will take care of it! We can even recover lost files with our Disaster Recovery service.

For ease of budgeting, we offer our small business clients two different IT support options:

• Ad-hoc support - as and when you need help
• Monthly remote support contract - on-going advice, updates and pro-active IT consultancy

Ad-hoc IT support

Our Ad-hoc IT Support Service is perfect if you have an urgent or particular problem to resolve, such as a hardware failure or virus issues.

One of our highly qualified support engineers will come to your office to sort it out or may even be able to sort it out remotely or over the phone .

Unusually, we do not charge for travel time (within our normal geographical area) so you only pay for the time spent on site by the engineer.

In some cases we will quote you a fixed price as our reassurance that your costs will not escalate out of control.

Fees

The fee structure for our small business computer support services is very simple and is based on the number of computers in your company.

Monthly contract

Prices are for remote only and onsite contracts are priced differently.